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德明博士：质量鼻祖/DR. DEMING:The American Who Taught the Japanese About Quality产品介绍
| 类别 | 科学技术 |
| 作者 | RafaelAguayo著 |
| ISBN | 9780671746216 |
| 定价 | 127元 |
| 出版时间 | 1990-12-1 |
| 版次 | 1 |
| 印次 | 1 |
| 页数 | 289 |
| 纸张 | 胶版纸 |
| 包装 | 平装 |
| 内容提要 | Book Description Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever. Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations: Standard Company * Quality is expensive * Defects are caused by workers * Buy at lowest cost * Fear and reward are proper ways to motivate * Play one supplier off against another Deming Company * Quality leads to lower costs * Most defects are caused by the system * Buy from vendors committed to quality * Fear leads to disaster * Work with suppliers Book Dimension : length: (cm)21.5 width:(cm)14 |
| 作者简介 | Rafael Aguayo studied with W. Edwards Deming for seven years, has worked in the financial sector for fifteen years, and is a consultant in quality and management. He lives in Brooklyn, New York. |
| 目录 | ForewordIntroductionAcknowledgments1 Management and Quality2 Quality Must Come First3 What Is Quality?4 Variation in Management5 Stable Systems6 Cooperation: Suppliers and Divisions7 Cooperation Between Management and Workers8 Cooperation Among Competitors9 The Need for Transformation10 Focus and Philosophy11 Inspection12 Attitudes Toward Suppliers13 Rebirth and Renewal14 The Importance of Training15 Leadership16 Driving Out Fear17 Enhancing Pride and Joy in Work18 Improvement and the Minds of Workers19 Basic Transformation20 Competition21 Where Are We?Appendix A. The Deming PrizeAppendix B. William Edward Deming: A Brief BiographyAppendix C. Some National Implications of the Deming ViewAppendix D. Further ReadingNotesIndex |
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